As part of the acquisition, we’re going to be rebranding from Skip Protocol to Interchain Labs.

As a result, we're changing our domain name. The transition will affect all employees, but the paths for existing Skip employees and ICF / IG employees will differ.

We've done our best to mitigate the impacts of this, but when we change email domains, things might break (services, logins, etc.). If that happens, we'll be on hand to fix it as soon as possible.

<aside> 💡

We've noticed an increase in phishing attempts toward Skip & ICF employees, and this process will be unfamiliar. If anything breaks, or even just feels suspicious - please contact me ASAP via any of the following:

Slack channel (preferred): #it-support - you can create tickets (send a message and react with a 🎫 emoji) if something does break. e-mail: [email protected]

telegram: @magelinskaas

phone number: ‪(201) 383-5834‬ (+31 6 19 78 95 13 for the europeans).

</aside>

Group 1: existing employees (people who already have a [email protected] email)

• When: December 20, 2024

• What to do:

  Note: Your new interchainlabs.io email will be created automatically

  1. Log in to your [email protected] email in the same way you always do – via Google's sign in page.
  2. Check if you have access to everything you had access to before.
  3. Log in to any services that you think are critical to your work using your SSO via your Google Account (e.g. Greenhouse, Calendly, AWS) to see if you lost access. if you did - contact me via Support paths.

Group 2: new joiners (people who only have an [email protected] email)

• When: January 2, 2025

• Note: some of you have already received skip.money handles, if you have, follow the steps above.

• What to do:

  Note: you will receive an e-mail to your [email protected] account with log-in details (email and password).

  1. Click the link to login and activate your new Interchain Labs email.

  2. You will be prompted to change your password. Do that and save it in a secure location (1password)

  3. You will be prompted to add a second factor of authentication - only add your Yubikey. Don't add anything else (like a phone number).

  4. Start onboarding as regularly (you will be added to Bitwarden)

  5. Log into the Interchain Labs Slack through https://slack.com/signin#/signin (Sign in with Google)

  6. If anything goes wrong, please contact me via Support paths.

FAQ

• Will I retain all of my emails / other data?
  • Yes.Your e-mail is the only thing that will change, all e-mails sent to your old e-mail will be forwarded to your new one
• What is the expected level of interruption?
  • You might temporarily lose access to some services tied to your Google account. we are committed to resolve these interruptions as fast as possible.

Support paths

We’ll do our best to unblock your work (e.g. change the email of a service or rollback the email change for your account temporarily). If things do go wrong, please make a ticket ASAP through these channels:

Slack channel (preferred): #it-support - you can create tickets (send a message and react with a 🎫 emoji) if something does break.

If Slack breaks and you cannot login, please contact me through these avenues:

• e-mail: [email protected]
• telegram: @magelinskaas